April 13th, 2017
Everyone has a few habits they could improve but you may not even recognize that you have some of these habits. When your bad habits interfere with the work environment it becomes detrimental to the company’s common goals. That leads to bad relationships with coworkers and clients.
Here are 12 ways you could be sabotaging your success by making a bad impression at work.
1. Always being late.
Do you find yourself always rushing into work or meetings 10 or 15 minutes late? Rather than make excuses, give yourself an extra half hour each day to offset possible obstacles including traffic, scarce parking or last-minute phone calls and emails. Perennial lateness causes undue stress for yourself and shows a lack of respect for others. If you know you will be late, let others know ahead of time.
2. Being disorganized.
Piles of files, hundreds of emails and messy stacks of paper in every corner of your office undermine an impression of competence. If you aren’t in control of your surroundings, how can you be trusted with heavy responsibilities? Don’t try to thrive in “organized” chaos. Lighten your load by tackling a little bit of clutter each week. If you can’t find time to clean up the clutter, hire a professional organizer.
3. Grooming at your desk.
Clipping or cleaning your nails, combing your hair, spraying hairspray or cologne or picking your teeth at your desk is a definite no-no. Do this at home, or at the very least, in the privacy of the restroom or behind the closed door of your office.
December 30th, 2016
It’s always kind of a letdown when the holidays end. The decorations come down, the parties and the gift giving come to an end, and there’s no more fruitcake. Okay, maybe you’re glad there’s no more fruitcake, but other than that, it’s time to cheer up.
The New Year offers a bright, shiny opportunity to clear the slate, make a fresh start and set new goals. Here are nine ways to kick off the New Year with a bang.
1. Take a break.
After the hustle and bustle of the holidays, allow yourself a break in the action. Break from the norm and take a couple of days off to take a day trip, catch up on your sleep, or go to lunch with a friend. A new landscape will help you de-stress and open your eyes to new possibilities. This is also a good time to write thank-you notes to all those who gave you gifts during the holidays.
2. Create a vision board.
Use this quiet time to reflect on the year past and plan for the new one to come. Pick one or two big things you’d like to accomplish and create a vision board. Bestselling author Jack Canfield believes a vision board serves as a tangible representation of where you are going. In other words, it represents your dreams, goals and your ideal life. Set your goals for each month, quarter and the year, and lay out weekly and monthly action steps that will help you reach them.
Related: The Vision Board Is Your Internal GPS System to Realizing Your Dreams
3. Tidy up.
Clear out and spruce up your working space. The new year is also a good time to purchase new office furniture or accessories. Pack away last year’s files and make space for new ones. Clean out your email inbox and electronic files. Organize end-of-year records. Dust, vacuum and decorate in order to get those productive juices flowing. Read more
December 6th, 2016
It’s that time again. Time to send out the proverbial holiday card to clients, customers and friends. If you’re like most people, you’ll search for a holiday design through a card catalog and place an order. Or you might pick up a box or two of cards from your local store, sign your name and send them out.
But if you want to be different and set yourself apart, send a handmade card instead.
While a holiday card is always appreciated, many arrive with only a signature or (heaven forbid), a printed name that doesn’t say much for a personal touch.
Crafting a handmade card is a great way to stay in touch with your clients. It also offers you the opportunity to show your true personality and creativity.
Most receivers of handmade cards keep them for a very long time (or forever) and often share or post them for others to see. Your thoughtfulness will always be top of mind. Here are some ways to get started. Read more.
September 6th, 2016
You open up your email in the morning and you are greeted by dozens, if not hundreds, of emails. You meet the postman and collect the day’s flyers and bills. Every day it’s the same old thing, so why not break out from the norm, stand out, and make an impact? Bring back the handwritten letter.
Because the Internet is so convenient, it is easy to dash off an email. But electronic messaging simply does not have the same impact as a carefully-composed letter. It is a thrill to find the hand-addressed envelope hiding amidst the junk mail. You can guarantee that your letter will be the first item opened.
It has become so rare to receive a handwritten correspondence that the receipt in itself is a celebration to be savored. In the words of writer and literary critic Anatole Broyard, “In an age like ours, which is not given to letter-writing, we forget what an important part it used to play in people’s lives.” Read more.
July 1st, 2016
When I was growing up, I craved positive reinforcement and would do anything to get it. Instead of expecting it, I had to earn it.
If you’re under 30, you grew up in an age of positive reinforcement. Coaches gave you trophies for showing up; parents said you could do or be whatever you wanted. These accolades gave you extreme confidence as well as a sense of entitlement.
Now that you’re entering the real world — and negotiating the complex issues it presents — you may be in for a rude awakening. Almost any job you take (assuming you find one) demands that you learn and apply new skills. Doing so will be difficult, time-consuming, and at times demoralizing. This process is normal — and so is the anxiety and frustration it evokes.
The trick is to master some basic etiquette essentials so your transition to adulthood is as smooth as possible. Here are some errors to be sure to avoid, as well as tips to try — after all, your life will be simpler if you know the rules. Read more.
June 6th, 2016
Are you tired of showing up for work day after day just because you’re supposed to? You go not because you want to, but because you have to in order to put food on your table and keep a roof over your head. You’ve clearly lost that loving feeling for your job and now you don’t know what to do about it.
I, too, was in the same boat 18 years ago.
In 1998, I got laid off from my job at The Breakers. “What am I going to do now with my life?” I thought. That’s when I decided to buy a computer, printer and fax machine and turn my 300 square-foot attic into an office. I applied for a business license and opened The Protocol School of Palm Beach.
I also hired a web designer to design a website for me and I acquired the highly coveted URL, EtiquetteExpert.com. I’m happy to report that my website is my number one marketing tool.
From that point forward, I was well on my way to living my passion. Today, I have taught business etiquette to thousands of men and women around the world, including China, Japan, Singapore, Malaysia, Turks and Caicos and Switzerland. I write for numerous publications including Entrepreneur.com and I produce a monthly newsletter.
Each day is exciting and challenging at the same time and I’m glad I was brave enough to take the leap of faith. It certainly has paid off in more ways that one. I continue to meet fascinating people and share my passion with others.
Maybe it’s time to find out what you’re really passionate about and turn that into a career. If you’re interested in starting your own etiquette business, I can help!
I offer a “Train To Become a Corporate Etiquette Consultant” course throughout the year. This course is customized to meet your individual goals and needs. If you’re thinking of taking that leap, give me a call.
In the meantime, here are six steps to turn your passion into a career. (Read more)
April 22nd, 2016
Lack of preparation seems to be a shortcoming for many U.S. executives who conduct business overseas. Few people take the time to do their homework so they can learn to interact comfortably with people of other cultures. Executives from other countries, on the other hand, often spend substantial time and money researching U.S. businesses and social customs.
To stay competitive, cultural competence and a global mindset are a must. You must be willing and able to adapt to the client’s culture and ways of doing business. Of particular interest are the nuances of dining out in a foreign country, since we all must take meals, often together. Here are some of the cultural differences you might encounter. Read more.
March 17th, 2016
We are judged by how we treat people who have less power or status than we have. Be nice to everyone you interact with and your kindness will come back to you in abundance.
It’s also important to show respect. Respect is something not automatically given. It must be earned. When you’re in a leadership position, it is imperative that the people with whom you work respect you. They might respect your work habits, your intelligence, or your ability to close a deal. Yet, there’s more to respect than that. If you can earn their respect as a person, then you’ve really won the game.
Here are seven qualities of people who are highly respected. Read more.
February 28th, 2016
Every year, I set goals for myself. Some people call these goals resolutions. Among my many “wishes,” I strive to be fitter, eat healthier, write more and play more. This means I have to alter an existing behavior and insert a new one in its place, and this takes discipline.
Change is always difficult, but it can be done, with a little bit of willpower. Above all, it’s best to be patient and kind with yourself as you make your desired changes.
If you want to achieve your goals, here simple steps to get you on track to better habits. Read more.
February 24th, 2016
When I’m not at work, I love going to the gym, taking long walks with my Cavalier King Charles Spaniels, Cooper and Abigail, and traveling. I learned a long time ago that it’s important to play as hard as you work.
When I started my business in 1998, I worked all the time, night and day. There was so much to do to get my business up and running. In the process, however, I forgot to take care of myself and I got very sick. Now I know better.
Today, my motto is “Health is wealth.” If you don’t have your health, you can’t work. And if you can’t work, you can’t pay your bills. If you can’t pay your bills, you’ll go broke. Overtime, you’ll find yourself caught up in a downward spiral.
If you want a healthy mind, body and spirit, it’s important to cherish your leisure time.
Even the most successful people find the time to balance work with play. I hope you’ll enjoy a recent article I wrote for Entrepreneur.com titled, “8 Ways Leaders Spend Their Time After Hours.”