Jacqueline's Professional Development Seminars
Raw talent, education or experience, and competency are no longer enough to get a job, keep a job, and advance in a job. Nor is it enough to have the right product or service at the right time to court a client and land the contract.
Jacqueline’s fresh, contemporary seminars go beyond the ordinary by teaching your team how to create connections, build solid relationships and stand out above the competition.
From emerging leaders to C-suite executives, Jacqueline helps you avoid awkward situations or breaches of etiquette that could tarnish your reputation, sabotage a business deal, or derail your career.
Clients
Manage your personal brand with poise, presence and polish
Five-Star Executive Presence
Competition in the business arena is fierce and companies are looking for men and women who can make a good impression at a cocktail party, a trade show, or at an important meeting. You’ll learn practical ideas and strategies that will help you present a more professional image as well as enable you to move with ease and confidence on any level in the business arena.
Topics:
- Introducing Yourself and Others
- Responding to Introductions
- Meetings and Greetings
- Eye Contact
- Body Language
- How to Remember Names
- How to Start and End a Conversation
- Business Card Protocol
- Cell Phone and Email Etiquette
Become poised for success. Learn essential tips, tools and tactics for setting yourself apart from the competition.
Learn the art of hospitality and entertain with ease and elegance
Dining Etiquette for World-Class Professionals
Business deals are oftentimes conducted outside the office, where people are more relaxed. To succeed in today’s competitive business environment, your dining and hospitality skills must be on par with your sales and negotiation skills. This seminar will show you how to polish your dining skills so that you can focus on the business at hand instead of worrying about which fork to use.
Topics:
- Effective Business Entertaining
- Host and Guest Duties
- Silverware Savvy
- Navigating the Place Setting
- Body Language at the Table
- Handling Accidents
- Napkin Etiquette
- Seating Etiquette
- Eating Various Foods
- Toasting
- Wine Etiquette
- Tipping
- American and Continental Styles of Eating
- The Dos and Don’ts of Dining
Learn to converse with all kinds of people and have a good time at any event, regardless of how formal or informal.
Learn to make meaningful connections, one relationship at a time
Mastering Your Mingle-Ability
What distinguishes highly successful people from everyone else is the way they use the power of relationships so that everyone feels valued and respected. This seminar lays out the specific steps to help you connect with all kinds of people, from all walks of life, from the administrative assistant to the CEO of a company.
Topics:
- Preparing for an Event
- Small Talk Made Easy
- Remembering Names
- Art of Meeting and Greeting
- Introducing Yourself and Others
- What Areas of the Room to Avoid and Why
- What Foods to Avoid and Why
- Cocktail Party Conundrums
- The Dos and Don’ts of Working the Room
- Body Language Blunders
- Effective Following Up
Network your way to success and become more at ease around colleagues, clients, customers or a room-full of strangers.
Mind your manners online
Techno-Etiquette
Technology is both a blessing and a curse. In many ways, it makes our lives more productive, yet it’s so easy to hide behind our devices and avoid face-to-face interaction. This seminar will help you communicate more effectively on your smart phone or computer, and avoid embarrassing blunders that can lead to serious consequences.
Topics:
- Cell Phone and Texting Etiquette
- E-mail Etiquette
- Voicemail Dos and Don’ts
- Video Conferencing and Zoom Etiquette
- Social Networking Etiquette
Don’t let a technology-related gaffe ruin your reputation. Learn the skills to polish your online brand.
TESTIMONIALS
Look and feel your best during any business occasion
Suit Up for Success
Just like real estate, executives need “curb appeal.” If your outward appearance is neat and put together, people will want to know more about what you have to offer on the inside. What you wear says a lot about your personality and how you feel about yourself. In this seminar you will learn how to enhance your personal brand by dressing more professionally. Learn what your clothing and body language says about you and why wearing the wrong outfit can spell costly chaos if you don’t understand the essential guidelines of dressing for success.
Topics:
- Wardrobe Categories
- What is Business Casual and How to Wear It Well
- Top Ten Wardrobe Blunders
- Essential Accessories
- Travel Necessities
- What Not to Wear and Why
- What Your Clothing Says About You
- Psychology of Color
Elevate your image with style, confidence and ease.
Master your conference call etiquette
Navigating the New Norm: Tips for Looking Your Virtual Best
As many people are working from home these days, it’s easy to be overly comfortable and forget about how you might sound or appear to others. Whether you are using Zoom, GoToMeeting, Microsoft Teams or some other platform, this seminar will help you and your team look and sound their best when meeting with clients, customers and colleagues online.
Topics:
- Video conference etiquette
- Personal presence
- Clothing choices and colors
- Camera position
- Audio options
- Background dos and don’ts
- Lighting dos and don’ts
Put your best face forward and make an outstanding virtual impression.
Learn how to give more effective and impactful presentations
Public Speaking Skills for Professionals
Excellent communication skills are vital to a person’s success. When you learn to comfortably speak in front of a group, it can positively impact your career development and your business growth. Public speaking is a skill that will help you increase your self-confidence, grow your leadership abilities, and inspire others. If you’re required to give boardroom presentations, sales presentations, or even technical presentations this seminar will help you express yourself clearly, confidently, coherently and concisely.
Topics:
- Tricks to Overcome Nervousness
- How To Construct and Organize a Speech Like a Pro
- How to Use Personal Stories to Connect with Your Audience
- Necessary Gestures That Will Help You Get Your Point Across
- The Pause, Scan and Nod
- Create Effective Visuals
- How to Respond to Questions
- Use of Facts and Examples to Motivate and Persuade Audiences
- Learn to Introduce Others
It’s time to conquer your fear of public speaking.
Learn how to break through the invisible boundaries of global business
International Protocol for Professionals
Business success in a global economy requires the skills to navigate through cultural differences and decode cultures foreign to your own. This seminar will help you avoid any missteps that could potentially cause embarrassment to yourself or your company so you can work harmoniously with other cultures and succeed in a global world.
Topics:
- Preparing for a Trip Abroad
- Proper Greetings and Introductions
- Business Card Protocol
- Gestures
- Body Language and Personal Space
- Meeting Protocol
- Time, Scheduling and Punctuality
- Dining Customs
- Tipping and Toasting
- Conversation Customs
- Taboo and Tasteful Topics of Conversation
- Professional Appearance
- Gift Giving Customs
- Cross-Cultural Relationship Management
- Electronic Communications
A good international business relationship starts with respect and diplomacy. Learn the necessary steps to forge stronger personal connections.
Book Jacqueline
Feel free to call us or complete the form below.
We look forward to hearing from you and we will return your call or request within 24 hours.
Please note:
While Jacqueline appreciates you considering her for your event, she doesn’t give free keynotes in exchange for exposure or book sales.
STILL HAVE QUESTIONS?
Book your free Discovery Call
For more information about dates, rates and speaking topics, contact Jacqueline at info@EtiquetteExpert.com or call (561) 510-1029.
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Meet Jacqueline
Armed with the highest caliber curriculum and more than two decades of experience, Jacqueline Whitmore is recognized as an international leader in the etiquette and protocol industry.